🔒 Privacy Policy

Last Updated: November 2025

This Privacy Policy explains how Hub Trend (“we”, “us”) uses your personal information when you visit hub-trend.com or make a purchase from us.

We do not collect your data directly, but use third-party services to collect and process it on our behalf.

1. Personal Information We Use

We use two types of information: Device Information and Order Information.

a. Device Information

When you visit our site, the following data is automatically collected via third-party tools:

  • Your IP address and browser type
  • Time zone and language preferences
  • Pages visited and referral sources
  • Cookies and other tracking technologies

We use technologies such as:

  • Cookies – small files stored on your device (Learn more)
  • Log Files – record actions on the site
  • Web Beacons / Pixels – used to measure interaction with our pages

b. Order Information

When you make or attempt to make a purchase, we use:

  • Name and contact details (email, phone)
  • Billing and shipping addresses
  • Payment details (handled securely via trusted gateways)
When we say “Personal Information,” we refer to both Device and Order Information.

2. Legal Basis for Processing

  • Contract Performance – to process and deliver your orders
  • Consent – for marketing communications
  • Legitimate Interests – to analyze usage and improve services
  • Legal Obligation – to comply with tax and regulatory requirements

3. How We Use Your Information

  • Process and deliver your orders
  • Communicate with you about your purchases
  • Detect and prevent fraud or unauthorized activity
  • Improve and personalize your shopping experience
  • Send updates and promotions (only if you consented)

4. How We Share Your Information

We share your information only when necessary, through:

  • WooCommerce – to manage online store operations
  • Payment processors – such as Stripe, PayPal
  • Google Analytics – to analyze visitor behavior (Privacy Policy)
  • Email delivery tools – such as WP Mail SMTP
  • Shipping carriers – to deliver your orders
We may also share information to comply with laws, enforce policies, or respond to legal requests.

5. International Data Transfers

Your data may be transferred to and processed in countries outside your region. We ensure protection through:

  • Legally binding data protection agreements
  • Compliance with international standards
  • Encryption during transfer

6. Data Protection

We implement strict technical and administrative security measures:

  • SSL/TLS encryption for all data transfers
  • Regular vulnerability scans
  • Secure payment gateway integration
  • Role-based access controls
  • Regular staff security training
  • Incident response procedures
We are committed to maintaining the security of your data and review our practices regularly.

7. Cookies and Tracking

We use cookies to provide essential functions, analyze usage, and personalize your experience.

You can control or delete them at any time via your browser settings.

For more details, please review our Cookies Policy

8. Currency Conversion

Our site may use third-party services to detect your location and display prices in your local currency.

A session cookie stores the selected currency temporarily and expires when you close your browser.

9. Behavioral Advertising

We may use your data to provide relevant marketing or promotional messages.

You can learn more or opt out here:

10. Your Rights (GDPR Compliance)

You have the following rights regarding your personal data:

  • Access and receive a copy of your data
  • Request correction of inaccurate data
  • Request deletion (“Right to be Forgotten”)
  • Restrict processing under specific circumstances
  • Object to processing
  • Data portability
  • Withdraw consent for marketing

To exercise your rights:

  • We will respond within 30 days (may extend to 60 for complex requests)
  • We verify your identity for security
  • We provide information free of charge (small fee may apply for excessive requests)

11. Data Retention

We retain your data for the shortest period necessary:

  • Order data: 6 years for tax purposes
  • Account data: While account is active
  • Marketing data: Until consent is withdrawn
You can request deletion of your personal data at any time by contacting us.

12. Minors

Our website and services are not intended for individuals under 18 years old. We do not knowingly collect data from minors.

13. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements.

The updated version will be posted here with an updated “Last Updated” date.

For material changes, we will notify you via email or a prominent notice on our website.

14. Contact Us

You have the right to lodge a complaint with the relevant supervisory authority if you believe our data processing violates applicable laws.

Scroll to Top